Benbecula business, Borve Guest House in Torlum, is the latest Hebridean business to come out shining, receiving a four star gold award under VisitScotland’s Quality Assurance scheme which recognises exceptional hospitality and service.
“Friendliness on arrival”
Borve Guest House is a family run establishment that pays particular attention to detail. Owned and run by Calum and Gretta Campbell for over 19 years, they have built a strong reputation for quality and service with many of their customers returning to stay with them time and again.
The coveted ‘Gold Star’ accolade was launched by VisitScotland to highlight establishments within the Quality Assurance scheme who have gone the extra mile to exceed customer expectations. Often seen as front line ambassadors for Scotland’s tourism industry, the recipients display genuine enthusiasm for the hospitality they offer. These establishments show a real commitment to service and customer care in everything they do from the welcome and friendliness on arrival, to the quality of the food, and the final farewell.
“Visitors to return”
Gretta Campbell of Borve Guest House, said: “Customers choosing Borve Guest House know they will experience one of the highest quality Guest Houses in Benbecula at an affordable price. I know I am providing the best for my customers and this benefits tourism in the Hebrides, creating high quality accommodation for discerning guests. I am delighted to be awarded the VisitScotland four star gold award.”
Tony Mercer, Head of Quality & Standards, VisitScotland said: “I’m delighted that the hard work and dedication of Borve Guest House has been rewarded with VisitScotland’s four star gold award. In general guest houses and bed & breakfasts play a huge role in bringing thousands of visitors and millions of pounds to the local economy, and most importantly inspiring visitors to return in the future.”
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