A NEW guide launched yesterday (wed 24th feb) to help patients understand the health service … in 17 different languages.
The guide is available online and as a DVD and will be a great help to anyone whose first language is not English, as well as those with poor literacy.
It has a voice-over in 16 languages – including English and British Sign Language – offering an uncomplicated introduction to the NHS and information about how to get help from different professionals, including doctors, dentists, opticians and pharmacists.
Cabinet Secretary for Health & Wellbeing, Nicola Sturgeon, told Hebrides Today:
“Our aim is to put patients at the heart of the NHS and make them partners in their own care. Initiatives like this will help us achieve this.”
The online video and DVD uses a mixture of filmed footage of the NHS in action and five case studies telling the stories of different patients and their families.
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