Royal mail extends opening hours for Christmas

ROYAL Mail is extending the opening hours of its Callers Office’s in the
Western Isles to help customers collect letters, parcels and packets in the
run up to Christmas.

From Monday 14th December until Christmas Eve the normal hours will be
extended to make it as convenient as possible for customers. The Callers
Office’s will also be open later on Saturday 19th December. See the table
below for full details.

In the week leading up to Christmas, we will also be delivering in the
evenings and onSatuarday the 19th December.

Customers can arrange redelivery of their Christmas parcels to their home
address, a neighbour’s address or your local Post Office. And for
December only, customers can collect parcels from their local Post Office for free.

Royal Mail expect to deliver 155 million items in the UK ordered online in
the run up to Christmas and is making it easier for people to receive items
they have ordered in time for Christmas.

Paul Kelly, Royal Mail Operations Director in Scotland, said: “Our people
always go the extra mile to deliver the best possible Christmas for all our
customers. This year Royal Mail is prepared for its biggest online
Christmas ever and we are going the extra mile to make our service as
convenient for customers as possible.

“The majority of items ordered online are delivered first time, but for
people who have to pick them up at Caller’s Office’s, we are extending the
opening hours to make it easier for collecting parcels or packets.”

This year, Royal Mail anticipates a festive mail-bag of around 200 million
items in Scotland and two billion items in the UK.

The last posting dates are:

Monday 21 December for 1st Class items
Friday 18 December for 2nd Class items
Wednesday 23 December for Special Delivery items
Friday 11 December for airmail items to Western Europe
Thursday 10 December for Eastern Europe, the USA, Canada and Japan